How to file a Grievance


Students with disabilities who believe they have been discriminated against on the basis of their disability may receive a review of their complaint by doing the following:
 
1. The student, who has provided documentation, should submit a letter to the Dean of Students that sets forth clearly and specifically the nature of the complaint and the remedy sought. The submission of the complaint shall be made within the semester in which it arises. Specific details should include: what the issue is, when it occurred, where it occurred, who was involved. Also included should be any pertinent documentation supporting the complaint, including possible witnesses. The Dean of Students shall investigate the circumstances of the complaint and shall attempt to resolve it, using whatever procedures or calling upon any individuals that may be helpful toward resolution. The Dean of Students will issue his/her opinion in writing within ten (10) working days of receipt of the complaint. The University reserves the right to extend this investigation period if conditions are so warranted. The student will be informed if an extension is necessary on or before the 10th day of the complaint resolution period.

 

2. If a satisfactory resolution of the complaint is not achieved with the Dean of Students, the complainant may request that the complaint be referred to the Disability Grievance Panel for a hearing. This appeals request should be submitted in writing to the Office of the Dean of Students within ten (10) working days of receipt by the student of the resolution. The hearing will be convened as soon as possible upon receipt of the request. The student will be notified by the Dean of Students at least five (5) working days prior to the hearing of the date, time, and location. The student has the right to bring an advisor to the hearing. If the advisor is a private legal counsel, the Dean of Students must be so notified in order that Dominican University Counsel can be in attendance. All communication regarding the hearing may be verbal, but must subsequently be confirmed in writing.

3. If the student is not satisfied with the panel’s decision, the student can request that the panel’s decision be reviewed by the appropriate area Vice President. The request must be made in writing to the Dean of Students within seven (7) days of receipt of the panel decision.
The Dean of Students will provide all materials relevant to the case to the Vice President for review upon receipt of the request. The Vice President will review the matter in the light of materials presented. His/her written decision on the case shall be final.  
 
Disability Grievance Panel: 
 
The Disability Grievance Panel shall consist of one representative from the following administrative areas of the University - Administrative Affairs, Academic Affairs, Student Affairs, and the applicable Student Government Association. Each representative shall be appointed by the respective area vice president or dean. If necessary, at-large substitutes may be appointed to fill a panel vacancy.
 
Grievance Panel Procedure:
 
Formal hearings before the Disability Grievance Panel shall be open only to the student, witnesses and counsel, except as the panel may otherwise direct. The Dean of Students will serve only as a resource to the panel at the panel’s request. All advisors, including private legal counsel, will serve only in an advisory capacity for the student during the hearing.

The panel shall determine all matters of procedure, evidence, relevance and admissibility it deems helpful and fair in the total decision process, without regard to judicial rules which could be applicable to such issues.

After the hearing, the panel shall meet in executive session to decide upon the complaint and make its decision. The decision shall be communicated to the Dean of Students in writing within two (2) working days of the hearing. The student will be informed in writing by the Dean of Students within five (5) working days after the panel has sent its decision to the Dean of Students.