The INFORMATION TECHNOLOGY Department (IT) is responsible for creating and maintaining a technology environment that supports Dominican University's strategic direction.  Our goal is to provide a high-quality infrastructure, along with superior support services to enable our user community to utilize technologies for enhanced teaching, learning and administration. 
 
IT provides a wide array of services to the University community ranging from email, to telephone and data networks, security, support of administrative systems such as registration and financial aid, and software training workshops.
The IT Helpdesk
Phone: (708) 524-6888 (voice mail 24 hours a day, emergency contact number provided)
Fax: (708) 488-5111

Our print management initiative is driven by the desire to reduce waste and in general promote responsible printing practices. We have been doing great since the program rolled out in 2009 and have lowered our printing per year by over a million pages!  Last year we allowed managed printing on personal equipment and using the devices to scan to email. New this year we are pleased to announce -- new HP Release stations – with more locations and more services. In addition to an improved touch screen interface, you can scan to email, make copies, and have a color printing available.

 

Services:

Scan/copy/print – all at one machine

Color printing – at one release station in Crown Lab 302.

 

Locations of Release stations:

2 – Lewis Student Technology Center, Lewis 001

5 - All floors of Crown Library (2 in Cyber café)

1 - Parmer Student Technology Center, Parmer 101

1 - Parmer 2nd Floor NE – Student lounge area

1- Parmer 3rd Floor SE - Student lounge area

1 - Coughlin Commons

1 - the “L”

1 – Priory Student Technology Center, Priory 109

1 - Priory 2nd floor Student Common area, Priory 255

 

1-COLOR printer– Crown 302 - - for student use!!!

 

Pricing of services:**please note, two-sided/duplex printing is the DEFAULT.

Scanning: FREE

Black and White print jobs: $.10 per page single sided, $.08 per page double-sided

Black and White copy jobs:$.10 per page single sided, $.08 per page double-sided

Color Printing:$.25 per page single sided, $.20 per page double-sided

 

Print from your own equipment (Mac or PC) – download the DU Printing Package from the IT site and print from your room or personal equipment while on campus to any release station. See updates.dom.edu for the printing package.

 

Green Bucks balance and how to increase:  
This year we are allotting $100 GREEN BUCKS per semesterCredits will be applied approximately one week before the start of the term, for currently enrolled students.

 

If you run out of credit in a semester, you can purchase more in the following ways:

1.For instant access, up to $5.00 GREEN BUCKS at a time can be added to your account at the Kiosk in the lower level of Crown Library, over by Office Services.

2. Like you do with DU Dollars for Dining Services, you can add GREEN BUCKS with cash or check via the Student Accounts office*, Lewis Hall 119.

3.Go online to add   GREEN BUCKS : Go to CASHNet*

*Transactions may take 72 hrs to process.

 

If you have problems, please contact the IT HelpDesk at x.6888 orhelpme@dom.edu.

Email service to students, faculty staff:
 
Your Student IT Handbook can be found here. This handbook gives directions on how to check your email, and other important information to new students.  Your email account is setup once you are a registered student.  If you are incoming freshman, you must attend a SOAR program to obtain your email.
 
 
Administrative systems that tie university together:  
  • Policies

    Name Description Status Source
    Information Technology Policies Required IT_Policy_Manual%25202007%2520new.pdf Edit Information Technology Policies Delete Information Technology Policies
    Web Policy (I Drives) Required WebPolicy.pdf Edit Web Policy (I Drives) Delete Web Policy (I Drives)
    Electronic Communications Policy Required Electronic communications Policy.pdf Edit Electronic Communications Policy Delete Electronic Communications Policy
    Web Conferencing Policy Required Web Conferencing Policy for Faculty.pdf Edit Web Conferencing Policy Delete Web Conferencing Policy
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
  • Exchange 2010 Documentation

    Name Description Status Source
    Faculty and Staff E-mail server instructions for i-Phone, i-Pad, i-Touch Required Iphone for faculty 1 2012.pdf Edit Faculty and Staff E-mail server instructions for i-Phone, i-Pad, i-Touch Delete Faculty and Staff E-mail server instructions for i-Phone, i-Pad, i-Touch
    Faculty and Staff E-mail server instructions for Android Phones and Tablets Required android for faculty 1 2012.pdf Edit Faculty and Staff E-mail server instructions for Android Phones and Tablets Delete Faculty and Staff E-mail server instructions for Android Phones and Tablets
    Faculty and Staff Outlook Web Access Instructions Required Outlook webshot screen.pdf Edit Faculty and Staff Outlook Web Access Instructions Delete Faculty and Staff Outlook Web Access Instructions
    Student E-mail server instructions for i-Phone, i-Pad, i-Touch Required Iphone for students 1 2012.pdf Edit Student E-mail server instructions for i-Phone, i-Pad, i-Touch Delete Student E-mail server instructions for i-Phone, i-Pad, i-Touch
    Student E-mail server instructions for Android Phones and Tablets Required android for students1 2012.pdf Edit Student E-mail server instructions for Android Phones and Tablets Delete Student E-mail server instructions for Android Phones and Tablets
    Disabling Conversation Mode in Outlook Required TURNING OFF CONVERSATION MODE OUTLOOK EMAIL.pdf Edit Disabling Conversation Mode in Outlook Delete Disabling Conversation Mode in Outlook
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
  • Projects

    Name Description Status Source
    Project Intake Form
    Please fill out and return to helpme@dom.edu
    Required initiative_intake_form.docx Edit Project Intake Form Delete Project Intake Form
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.