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Instructions on registering for an for the system or retrieving the password are above. Read the directions in full to avoid any confusion.
As a Sinsinawa Dominican-sponsored institution, Dominican University prepares students to pursue truth, to give compassionate service and to participate in the creation of a more just and humane world.
Dominican University is committed to maintaining the highest standards of ethical, moral and legal business conduct. In line with this commitment, Dominican University’s Whistleblower Policy and Anonymous Hotline aims to provide an avenue for employees to raise concerns and have reassurance that they will be protected from retaliation, harassment, reprisals or victimization for whistle blowing in good faith. Please see the Faculty and Staff Handbooks for information on submitting reports.
Important Information
This hotline is NOT a substitute for routine communications between staff and faculty and their supervisors and dean. Please follow the University’s standard practices for all reports or issues not requiring anonymity. Most importantly, any employment-related concerns should continue to be reported through normal channels such as the supervisor, the director of Human Resource, the department chair or dean. Also further note that this service does not replace the university’s grievance policy. In order to handle grievances effectively and timely, employees should follow the policy stated in the employee handbooks.
This hotline is an additional communication tool for specific types of situations and is provided because we believe it is good business practice. Reports may cover but are not limited to topics or situations that may lead to incorrect financial reporting, are unlawful or serious misconduct, or are not in compliance with university policy. Examples include:
Ethical violations Internal Controls
Unsafe Working Conditions Harassment (sexual or otherwise)
Vandalism and Sabotage Discrimination
Threats Bribery and Kickbacks
Alcohol and Substance Abuse Improper Conduct
Fraud Behavioral Concerns
Conflict of Interest Misuse of University Brand
Theft and Embezzlement Disclosure of Confidential Information
Violation of the Law Falsification of Contract/Reports/Records
Violation or Misuse of University Property
or Resources
Please note that the information provided by you may be the basis of an internal and/or external investigation into the issue you are reporting and your anonymity will be protected to the extent possible by law. While every effort will be taken to protect your anonymity, your identity may become known during the course of the investigation because of the information you have provided. Reports are submitted by Lighthouse to designated employees of Dominican for investigation according to university policies. In cases where report submission requires anonymity, Lighthouse acts as an intermediary between the employee and Dominican.
Effective February 1, 2011 we have engaged Lighthouse Services to provide an anonymous ethics and compliance hotline for all full-time, part-time, and temporary employees of Dominican University.
Lighthouse Services’ toll free number and other methods of reporting are available 24 hours a day, 7 days a week for use by employees and staff.
· Telephone:
o English speaking USA and Canada: 877 -373-6920
o Spanish speaking North America: 800- 216-1288
· E-mail: reports@lighthouse-services.com (must include Dominican’s name and location with report)
· Website (Username:Dominican-RiverForest and Password:Duhotline2011)
o Lighthouse Homepage: http://www.lighthouse-services.com (click - submit a report)
o Direct: http://www.lighthouse-services.com/dom (direct to login page)
· Fax: (215) 689-3885 (must include Dominican’s name and location with report)
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· To access – please go to the www.BCBSIL.com and select the LOG IN tab on the far right.
· Enter your BCBSIL user name and password or select Register Now if you are a new user to the BCBSIL system. Once you successfully login – you will see the following on the main page :
o Plan specific information (HMO vs PPO; group number and ID number)
o In Network Benefits – Medical Copay and Prescriptions Co-Pays
o Under My Medical Spending, you will see a summary of your deductible and out-of pocket expenses compared to the limits of your plan
o Recent Claim Activity
· From the main page, you may select CLAIMS CENTER (third tab across the heading menu). This section will provide you with key information to evaluate your personal/family claims experience. The summary information date range defaults to 1/1/12 to the present date. This page gives you a quick summary of how much you were billed and how much you may owe for all the individuals on the plan. The individual claims are also itemized.
· The left column provides you with sorting options. You can sort by individual, by claim type, by status, and provider.
· HMO participants should note that, since co-pays are paid directly to providers, that information is not accounted for in the BCBSIL system.