When You Call 911 You Will Be Asked:
What is the location of the Emergency? Most calls to 9-1-1 will display at least partial location information to the 9-1-1 call receiver. The 9-1-1 call receiver will always attempt to confirm the location of the emergency.
What is your phone number and name?
Your phone number and name is used to call you back if the call is dropped, or by emergency responders if they need to contact you.
What is your emergency?
You may be asked a series of questions, even after emergency responders have been dispatched. In some situations, the call receiver will stay on the phone with you until help arrives. Do not hang up until told to do so, unless your safety is threatened.
Know Your Location.
One of the first things you will be asked when calling 9-1-1 is “What’s your location?” So, it’s important to: Post your address and medical information in your house. You may know this information, but someone else who calls 9-1-1 for you may not. When you are not at home, be aware of your surroundings. Street names, landmarks or mileposts can all be helpful in locating you.